Attention! Disinfection is not possible! dialog box

If the attempt to disinfect the object has failed because the access to the object was denied as at the moment it was being used by another application, you will be offered to select one of the following actions:

For successful treatement (disinfection or deletion) of objects at the system startup, the scan procedure during which such objects were detected, must be fully completed. If you interrupt the scan procedure, such objects will not be disinfected/deleted.

You can apply the action you selected to all blocked objects, detected by Kaspersky Anti-Virus Personal during this session, by checking the Apply to all blocked objects (within this session) box.

In order to confirm the action you selected click the OK button and Kaspersky Anti-Virus Personal will perform this action. If you click in the top right corner of the window, the window will close and the object will be skipped (equivalent to choosing the Skip action).


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E-mail: support@kaspersky.com